LG Voyager VX10000 Phone, Titanium (Verizon Wireless)

Thursday, July 2nd, 2009 at 11:00 pm

Manufacturer: LGIC
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List Price: $399.99
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Product Description

Combining an interactive touchscreen for easy navigation and a full QWERTY keyboard for fast communication, the groundbreaking LG Voyager offers a powerful mobile communication and entertainment platform. It features dual screens, with the exterior touchscreen offering VibeTouch technology for tactile feedback and a touch protection feature that prevents unwanted key actions. The Voyager gives you access to V CAST Video--Verizon Wireless' multimedia service with news, sports and entertainment video clips, 3D games and more--as well as V CAST Music, which offers access to more than 2.4 million songs that can be purchased and downloaded over-the-air. Other features include a 2-megapixel camera/camcorder, MicroSD memory expansion, Bluetooth connectivity for headsets and stereo music streaming, multi-format digital music player, and optional GPS turn-by-turn navigation services. It operates on Verizon's 850/1900 CDMA frequencies, and offers fast connectivity through Verizon's EV-DO data network.

Verizon Service
With support for the EV-DO high-speed data standard, you'll enjoy fast access to the Internet and Verizon's multimedia services (additional charges applicable), with average download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps. (Learn more about where EV-DO coverage is offered.) With V Cast Mobile TV, this phone supports live TV broadcasts using MediaFLO technology to deliver full-length television programming from some of the most popular TV channels right to your phone. You'll be able to channel surf with no buffering, take calls without interrupting the program you're watching, and get text reminders for your favorite shows sent straight to your phone. Channel selection includes CBS Mobile, NBC News, Comedy Central, ESPN, Fox News, MTV, and Nickelodeon.

The V Cast Music service enables you to download songs instantly to your phone, or purchase music through your PC and transfer the files to your phone. If purchased from your phone, you'll receive two copies of the song: a Windows Media Audio Pro Plus format at 64Kbps stereo is sent to your phone, and a Windows Media Audio 9 format at 160Kbps stereo is sent to your account in the V CAST Music online store for downloading to your PC. V Cast Music offers nearly 2 million songs, with more being added all the time.

Featuring an interactive navigation touchscreen on the exterior, the LG Voyager opens to reveal a full QWERY keyboard.

In addition to the V Cast Music service, this phone is also compatible with Verizon's V CAST Music with Rhapsody, which enables you to access this exclusive digital music service for RealNetworks and for MTV Networks. V CAST Music with Rhapsody delivers unlimited monthly access to music on up to three Rhapsody-compatible mobile phones and players and online on multiple PCs and Web browsers. In addition, customers who purchase music over-the-air are able to download the master copy of the songs or albums to their PCs free of digital rights management (DRM) software that restricts how and where music can be played.

With the V Cast Video service, you can stream or download video clips to your phone from a variety of news, entertainment, sports, and weather channels, including CNN, ABC News, E!, CBS Sports, The Weather Channel, and VH1.

Verizon's Mobile eMail gives you access to your Windows Live Hotmail, Yahoo Mail and AOL accounts so you can read, write, and reply. Access your address book, receive e-mail alerts and more, right on your Verizon Wireless phone. Getting on the Internet is easy using Verizon's Mobile Web 2.0 package, which allows you to read and send e-mails, exchange instant messages and view your favorite web content on your phone. Verizon's Media Center wireless download service is also fully compatible with this phone. This pay-per-download service features application downloads, games and productivity tools. You can also personalize your handset with ringtone downloads using the Media Center service.

With this GPS-enabled phone, you'll be able to access Verizon's VZ Navigator service (additional charges applicable) for voice-prompted turn-by-turn directions, heads-up alerts, local search of nearly 14 million points of interest in the US (such as landmarks, restaurants and ATMs), and detailed color maps. And Verizon's Chaperone service lets you easily locate your loved ones from your Verizon Wireless phone or PC in real time. After defining a zone, such as an area designating a school or summer camp, you'll be sent an alert via text message when the Chaperone handset enters or leaves the zone.

The interior of the Voyager also includes a second widescreen (non-touch) LCD.

Phone Features
The tall candybar-style LG Voyager flips open to reveal a full QWERTY keyboard, which also includes four-way navigation and send/end keys. It features dual 2.81-inch LCD screens, with both offering a resolution of 240 x 400 pixels and support for 262K colors. The external screen provides touch-sensitive controls--simply tap icons to access functions or move your finger across the screen to scroll through menus or around Web pages. It also includes an onscreen virtual QWERTY keyboard for entering URLS and other data into Web pages.

It's expandable via optional MicroSD memory cards with support for up to 8 GB of storage. The digital audio player is compatible with MP3, WMA, and AAC/AAC+ music files, and the phone includes dual speakers for music playback. Songs are auto organized by artist, genre, and album, and the Voyager includes an airplane mode that turns off the cell phone's receiver for continued playback while on a flight.

This phone also provides Bluetooth version 1.2 wireless connectivity with the A2DP Bluetooth profile, which enables you to stream music to compatible Bluetooth stereo headphones or speakers. It also includes profiles for communication headset, handsfree car kits, dial-up networking, audio/video remote control, phone book access, serial port/object push for vCard, and basic imaging for sending/printing non-protected images to a compatible device.

The 2.0-megapixel camera can capture still images in four resolutions (1600 x 1200, 1280 x 960, 640 x 480, and 320 x 240 pixels) and video in two settings (VGA 320 x 240 and QCIF 176 x 144). Other camera features include a 2.5x zoom, spot metering, white balance settings, a variety of color effects, night mode, self timer, and three shutter sounds (with silent option). Video recording is limited to either 30 seconds for sending via MMS or up to an hour for saving to memory card.

The Voyager provides storage for up to 1000 contact entries, with up to 5 numbers, two email addresses per entry, and Picture ID. Support is built in for text messaging and mobile IM. When used in combination with the phone's built-in still and video camera, MMS opens up a whole new world of messaging fun. The built-in Web browser supports full HTML access and provides touch control on the outer display. Other features include:

Tools: Calendar, notepad, calculator, alarm clock, stopwatch, world clock, and EZ tip calculator
Speed Dial (95 entries + 4 pre-programmed for voicemail, #BAL, #MIN, #PMT)
USB connectivity to your PC for file transfer as well as charging; USB mass storage capability
One-touch speakerphone
Speaker-independent voice commands
21 included ringtones and compatibility with real-music ringtones
Voice recording up to 1 hour or 5 minutes during phone call
Video player compatible with WMV, MP4, 3GP, 3G2 formats
Hearing Aid Compatibility Rating: M3

Vital Statistics
The LG Voyager weighs 4.69 ounces and measures 4.64 x 2.12 x 0.71 inches. Its 950 mAh lithium-polymer battery is rated at up to 4 hours of talk time, and up to 480 hours of digital standby time. It runs on the CDMA 800/1900 frequencies as well as Verizon's EV-DO data network.

Product Details

External touchscreen navigation and input, opens to reveal full QWERTY keyboard and second screen
Access Verizon's V Cast Mobile TV, Music and Video services via fast EV-DO data network; GPS-enabled for turn-by-turn directions
2-megapixel camera with video capture; MicroSD expansion; Bluetooth connectivity with music streaming
Up to 4 hours of talk time, up to 480 hours (20 days) of standby time
What's in the Box: handset, battery, travel charger, USB cable, V CAST Music with Rhapsody CD, user guide, quick reference guide

Video Reviews

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Customer Reviews

Most worthless piece of junk!

Review Date: June 28, 2010

Reviewer: K. Lewis, Seattle, WA USA

I was so excited to get my Voyager! Cool looking phone, jazzy touch screen, nice QWERTY keyboard, yadda yadda. Well, it didn't take long for the honeymoon to end. You can't use the touch screen because no matter how many times you calibrate it, it is completely worthless and unresponsive. Within a week of owning it, the backlighting on the keyboard went out (well 1/2 of the lights went out), the phone would randomly shut off and a myriad of other problems hit. Fast forward 2 years. I am on my 6th Voyager...and HATE Assurion because they only send you refurbished pieces of junk and then wonder why THEY don't work...Every Voyager I've had so far has had a bunch of new and different problems. 2 of them, I had to prop just right when charging them because the charging port was messed up (which I saw other reviewers comment on). Several of mine had microphones that didn't work most of the time. I could hear callers, but they couldn't hear me. If you read other one star reviews, you will get a hint of the problems I experienced on all of these Voyagers...Hey, now that I think about it, Assurion probably sent me these other reviewers' phones and claimed they were "refurbished!" lol All 6 of my Voyagers have been nightmares, often for different reasons. I am disgusted with Verizon (we pay them $300/mo and get NO customer service)...disgusted with Assurion...and most of all...disgusted with LG for producing this hunk of junk and not standing behind their products. I think my next phone will be a Casio G'zOne Brigade, which seems to be ugly but STURDY.

Not what it was

Review Date: June 11, 2010

Reviewer: Disappointed, CA, USA

The phone was great in the beginning, but recently, e.g. if I touch the unlock, phone, or message buttons it takes me to another screen. After EVENTUALLY getting to the main screen, the buttons do not take me to my desired screen. At first I thought I was fat fingering the buttons, but when you sit there and punch the key's repetitively, I realized it wasn't me. Very frustrating when I'm trying to make a very IMPORTANT text or call. Absolutley disappointed.

worst piece of technology I have ever had the misfortune of owning

Review Date: April 29, 2010

Reviewer: ec,

This is the first and last LG product I will ever own. I have had this phone randomly call people at 3 am while sitting on the table 5 ft from me, the touch screen went from not working to overdrive and now it has a mind of its own. It must be locked at all times , or it starts opening my pictures, contacts, calendar the works. Cant be recalibrated because it is always "out of range" The ringer is barely audible, the speaker phone can only be activated by flipping the phone open and the camera sucks too! no flash, so only functional in bright light and has the longest delay I have ever seen. only wish I had insurance on it cuz I would have "lost" this POS phone a year ago

Fail!

Review Date: April 18, 2010

Reviewer: Robert I. Hedges,

The LG Voyager is the worst phone I have ever owned.

I have been with Verizon since 2002, and when my contract is up next month I am buying an iPhone and switching to AT&T. I am currently on my fourth of the series (the first ones were slightly earlier models;) the first three broke early in their lives, sometimes spectacularly and at extremely inopportune times. I bought the phone initially as Verizon touted it as their answer to the iPhone (Not!) and touted it's smart features and Internet capabilities. It didn't take me long to discover that it's Internet capabilities were extremely limited to the point I stopped even trying to use it for anything other than as a phone and for texting. A key feature I liked was the folding design that reveals a QWERTY keypad for texting. Of all the features this phone has, that is, without question, the best. The camera also takes very good photographs for a cell phone camera, although the controls are not intuitively obvious. The keyboard and camera are the two biggest positives going for this phone.

As far as negatives go, they are in abundance. As a phone it has several annoying attributes. For starters it has a marked sensitivity to turning itself on or off in your pocket; this is not that uncommon, but some of the other issues are. It has middling battery life and highly illogical controls. The "erase" key on the outside screen is in varying places depending on which menu you are in. Just when you think you have it down, you're wrong and erase an entry from your phone book instead of dialing, for instance. There seems to have been no thought put into human factors or ergonomics in designing the controls of the phone. The phone is nearly unusable in bright light due to the much worse than expected washout of the outer screen. If you can't see, you can't dial. You also can't answer. The outer control screen is very touchy and overly sensitive which results in inadvertently altered settings and during a phone call does seemingly random things, sometimes denying access to the dial pad, which is especially irritating when you are calling any kind of automated system. The sound quality and coverage are generally good, although I have lots of dropped calls in downtown Chicago in particular. You would expect the cell tower coverage to be good there, but it has been the case with all four of these I have owned.

At this point I am living with the annoying quirks the phone has. I tried to get different phones (offering even to take a cheaper flip phone) the last two times I took my broken phone back to Verizon, but they made it clear that it was contractual for me to have an identical phone or its replacement unless I wanted to extend my contract, which I did not. Despite having been with them for eight years and never having a late payment, and despite having obvious issues with the three phones I had replaced that were clearly not my fault, Verizon toed the corporate line. My response was equally calm: I asked when my contract expired. They said May 12, 2010. I said good, that I really wanted an iPhone anyway and that I would be an AT&T customer on May 13, 2010. And I will be.

For the record, the first three phones died of completely unrelated causes. The first had the outer screen fracture from the inside, rendering the phone inoperative (I could still text from the inner keyboard,) the second phone had problems from the day I took it out of the box, and they got worse until I took it back a couple of weeks later. It had failures of random elements and keys on the internal keypad, which progressed to bigger faults and it eventually developed issues with basic functionality; the third phone was a factory restored phone that was allegedly like new (Not!) but which actually came with myriad problems including a broken hinge where the phone folds and an inability to turn the phone on or off via any method other than removing and reinserting the battery. It was after the debacle of returning that third phone and getting my present one that I decided to switch to an iPhone. The woman in the Verizon store told me that they had had lots of complaints about this phone, but that I shouldn't feel bad being on my fourth, that she had customers on their tenth phone. I told her that that was in no way making her case stronger, especially when I have been a very loyal customer with fairly high cellular bills for eight years and all I want is another phone, even a cheap flip phone. She explained that I would either have to buy a phone at retail price or extend my contract. I told her that I would be switching to AT&T when my contract expired. She started telling me why the iPhone was such a bad product and I simply told her that we weren't going to have this conversation, that I had done my homework, and that the reason I want an iPhone is because it works: it does what it says it will do and lets me do what I need to on it. The LG Voyager, on the other hand, in no way lives up to its promotional materials, has essentially worthless Internet functionality, requires special software and an adaptor for normal earbuds to use as an MP3 player, and breaks all the time. I'm buying the iPhone.

My advice: recycle this phone as soon as possible. It doesn't matter what you get, just don't get this.

a total nightmare!

Review Date: March 28, 2010

Reviewer: K. HIKSZ, USA

I use my phone basically to talk and text. It is very convenient for texting and that is why I gave it 1 star. Maybe it deserves another one for conveniently calculating tips...The clarity of the sound? Not good at all. Touch screen broke on my first voyager after several weeks even though I had hardly used it (because of its poor performance, responsiveness). The battery life? Sometimes fully charged at midnight would not last through the night to wake me up at 7:00! I have not sit with a timer to see how long I can use it for "talk" or "standby", but it has a ridiculously short battery life! It also has a problem with the charging port. I had to hold the charger in a certain way to make it work if I needed to use it at all until the new one arrived. I had it replaced by Assurion several times (maybe 5 or 6x; the deductible on that plan is $50!) and each time, the voyager phones were just as bad if not worse! I asked for any different phone that would work...That is another story... Note that I base my opinion on 5-6 voyagers. I never had a problem with other cell phones. Do not buy that phone. It is a nightmare!